Filters enable the automation of approving or rejecting social posts based on keywords and/or meta data.
People use social media to post about all kinds of stuff. Filters help you separate the signal from the noise to make your feeds more relevant. They can also be used to make sure content you don't want never makes it in to your feeds. Getting the most out of filters can require a little bit of creativity on your part, but once finely-tuned, they can be extremely useful and time saving.
You can add as many include and exclude filters as you like.add an include filter and/or an exclude filter to each Author Group or Search Topic in your account. You only get one include and one exclude filter per author/topic, but the syntax used to write filters gives you all the flexibility you should need within those two filters.
Filters can either be used to automatically "hide" a piece of content - removing it from the live feed - or they can be used to send a piece of content to the moderator.
For example, you might want to always remove curse words from the feed, but if someone says the name of a competitor, you could want to have a moderator review it before making it live.
Our filter syntax is designed to be easy to use without having to read any instructions (like these) but to also provide advanced features that give you extra power if you need it and want to learn how to use it. Here are a few of the basic rules to keep in mind:
When you edit the text of a filter, we will attempt to make sense of what you've written. If you haven't entered the syntax just the way we like it, we'll edit for you automatically. Here's why this is usually a good thing:
Most of the time we understand want you meant and get the edits right. For example, social, curation, aggregation, marketing becomes "social" or "curation" or "aggregation" or "marketing"